How Do I Change My Assurance Wireless Phone Number?

Assurance Wireless is a federal Lifeline Assistance program that provides free or low-cost cell phone service to eligible low-income individuals. If you are an Assurance Wireless customer and need to change your phone number, the process is relatively simple. In this article, we will guide you through the steps to change your Assurance Wireless phone number.

Section 1: Verify Your Eligibility

Before you can change your Assurance Wireless phone number, you need to make sure that you are eligible for the program. Assurance Wireless provides free cell phone service to eligible low-income individuals who meet certain criteria, such as being enrolled in a government assistance program like Medicaid or Supplemental Nutrition Assistance Program (SNAP). To verify your eligibility, you can visit the Assurance Wireless website and enter your zip code to see if the program is available in your area.

Section 2: Contact Assurance Wireless Customer Service

Once you have confirmed your eligibility, the next step is to contact Assurance Wireless customer service. You can do this by calling their toll-free number at 1-888-321-5880 or by visiting their website and using the online chat feature. When you contact customer service, be prepared to provide your account information, such as your name, address, and Social Security number.

Section 3: Request a Phone Number Change

After you have reached Assurance Wireless customer service, you can request a phone number change. The representative will ask you to provide a reason for the change and may ask for additional information to verify your identity. Once your request has been approved, the representative will provide you with a new phone number.

Section 4: Activate Your New Phone Number

After you have received your new phone number from Assurance Wireless customer service, the final step is to activate it. To do this, turn off your phone and remove the battery. Insert the new SIM card with the new phone number and replace the battery. Turn on your phone and follow the prompts to activate your new number.

Conclusion

Changing your Assurance Wireless phone number is a simple process that can be done by contacting customer service and requesting a change. Before you make the request, make sure that you are eligible for the program and have your account information ready. Once your request has been approved, activate your new phone number by following the prompts on your phone. If you have any questions or concerns, don’t hesitate to contact Assurance Wireless customer service for assistance.